Fix Account Already in Use Error


If you encounter an error like the one above that states that

"Sorry, the account is already in use by another User, Contact us if you think this is a mistake"

What this means is that the account was already added to another Gramto account. You cannot attach a single Instagram account to multiple Gramto accounts because this places the account at risk of running activities simultaneously on both accounts.

To resolve this issue;

1. Login to your previous Gramto account and delete the Instagram account before adding to the new account

2. Send us a message requesting for the account deletion from the old account.

Contact us on Messenger

Contact us by Email