My Automation Log is Empty

When you see that your automation activity log is empty, kindly fix by confirming the following;

NOTE: When you setup the automation, it takes 10-30 Minutes for the activity to start. Kindly wait for at least 30 minutes to be sure that it isn't running.

1. Status is Activated: Ensure that you've activated the automation by changing the STATUS from DEACTIVATED to ACTIVATED.


2. Add Targets to your automation: Automation activity won't run if you do not add targets in the form of Hashtags, People and/or Locations. Ensure you've added your targets before activating the activity.


3. Account Re-login Required: Ensure that your account isn't displaying the Re-login Required error. If this is the case, simply relogin the account and start the activity again.

4. Lastly, if you've confirmed that all of the above isn't the reason, one of the quickest ways to troubleshoot this is by RE-SAVING the Automation. Simply click on the SAVE button.


If you've tried all of the above and your automation still doesn't start, kindly reach out to us.